We have updated our Terms and Conditions to provide you with more clear information about your use of our services.
The changes include:
(i) Mention of the relevant licence details under the Malta Gaming Authority (MGA) and what we comply with in terms of such licence.
(ii) The equivalence to which our maximum liability due to you for fraud, death, personal injury or your statutory rights is limited to.
(iii) The inclusion of Virtual Financial Assets (VFA) and Fiat Currency definitions and the VFA wallet verification process.
(iv) The inclusion of the definition of “You”, “Your”, “Customer” or “Player”.
(v) Update to the forbidden jurisdictions.
Please accept our updated Terms and Conditions to be able to continue to our website.
Please read these Terms and Conditions carefully before You use the Services at NetBet and make sure that You understand its content. These Terms and Conditions, together with the Privacy Policy, constitute a binding agreement (the “Agreement”) between You and NetBet.
By registering an Account at NetBet, You agree that You have read and understood these Terms and Conditions and the Privacy Policy, and acknowledge that these shall apply to You.
If You do not agree to any of these Terms and Conditions or the Privacy Policy, You must immediately stop using the Services.
If You have any doubts concerning Your rights and obligations under this Agreement, please seek advice from an attorney in Your jurisdiction. It is essential that You are aware of the laws in Your jurisdiction prior to registering. NetBet is not responsible for any liability to You relating to matters of jurisdiction.
Version 14.2 (dated 20/11/2023)________________________________________
SUMMARY OF OUR TERMS AND CONDITIONS
The information set out below is a summary of our key terms for information purposes only. This does not replace the full Terms and Conditions following the summary set out below. You should read and agree to the full Terms and Conditions before registering and using our Services. In the event of any conflict between this summary and the full Terms and Conditions, the full Terms and Conditions will apply.
References to “us”, “our”, “we” or “NetBet” are references to NetBet Enterprises Ltd., a company registered in Malta with a registered office at Ewropa Business Centre, Level 3, Suite 704, Office A, Dun Karm Street, Birkirkara, BKR9034, Malta, which is licensed and regulated by the Malta Gaming Authority to provide Type 1, Type 2 and Type 3 Gaming Services under licence number MGA/B2C/126/2006, issued 01/08/2018.
To use our Services, You must register and open an Account with us. By registering an Account with NetBet on Netbet.com, or any other URL and subdomain belonging and licensed to us (“Websites”), you will enter into a legally binding agreement with us that incorporates the Terms and Conditions. See Clause 3.
You must be at least 18 years of age, or older than the minimum legal age in Your jurisdiction and meet the other eligibility and verification criteria to use our Services. See Clause 7.1.
We may collect and use Your personal information in accordance with our Privacy Policy. You can only register one (1) Account with us. See Clause 4.6.
We will need to complete our verification checks before allowing you to:
• Deposit funds into your account.
• Access any free-to-play games, or
• Make a bet using money, a free bet or a bonus (see Clauses 7.9, 7.9.1, 7.9.2, 7.9.3)
• Withdraw winnings from your Account. See Clause 13.7.
NetBet reserves the right to demand proof of identity and proof of age from all users, in order to ensure that the ban of minors to this site is working efficiently.
We will not tolerate fraudulent activity or cheating. Where we close or suspend a Player’s Account for reasons of fraud or cheating, we may withhold the funds in your Account. See Clause 8.12.
We will not be responsible for any errors or events outside of our control, which may result in any bets being declared void. See Clauses 23.6, 23.7 and 24.3.
Save in respect of any winnings lawfully due to you, our liability for fraud, death, personal injury or your statutory rights, our maximum liability to you is limited to the greater of:
a) Where such liability relates to a specific bet, the value of such bet is paid by you.
b) Where such liability relates to the misapplication of funds in your Account, the amount that has been lost or misplaced.
c) €5,000. See Clause 24.2.
Any complaints or disputes will be first handled by our Customer Care Team with a right to appeal to our Alternative Dispute Resolution provider eCOGRA (“eCOGRA”). See Clause 16.9.
We comply with the requirements of the Malta Gaming Authority (“MGA”) with regards to safeguarding Players’ moneys. See Clause 8.10.
Bonuses are subject to these Terms (see Clause 14), the respective Special Terms and Rules, and any Terms specific to such bonuses.
1. PURPOSE OF THIS CONTRACT
1.1 The objective of these Terms and Conditions is to govern the legal relations between NetBet and a Player.
2. DEFINITIONS
2.1 The words and terms below, when used in this contract, have the meaning given here, unless the context clearly implies otherwise and will govern the Player’s use of the Websites.
2.1.1 Account: An account with NetBet on one of the Websites.
2.1.2 Agreement: These Terms and Conditions, together with the Privacy Policy.
2.1.3 NetBet, Us, Our or We: NetBet Enterprises Limited, an online gaming operator using the trading name ‘NetBet’ offering services through the Websites.
2.1.4 Content: As defined in Clause 20.1.
2.1.5 Login and Password: The login ID and password that you chose upon registering an Account with one of the Websites.
2.1.6 NetBet Group: NetBet, any subsidiary or parent company of NetBet, or any subsidiary of a parent company of NetBet.
2.1.7 Player: A person who has an Account and who uses the Services.
2.1.8 Playthrough: The number of times or the amount that has to be placed as a bet for each bonus, before any winnings can be withdrawn.
2.1.9 Prohibited Acts: As defined in Clause 20.2.
2.1.10 Privacy Policy: The Privacy Policy is located here.
2.1.11 Representatives: Representatives, directors, agents, and employees.
2.1.12 Rules: The following rules for the Services:2.1.12.1 Rules for NetBet’s online sports betting service, which can be accessed in the Help Centre section of the Websites.2.1.12.2 Rules for NetBet’s online casino service, which can be accessed in the Help Centre section of the Websites.2.1.12.3 Rules for NetBet’s online poker service, which can be accessed in the Help Centre of the Websites.
2.1.13 Service or Services: All games, Services, and any related content or Software, whether or not in downloadable format, accessible or otherwise used by you through the Websites allowing you to participate in the Services provided by NetBet. The Services contain NetBet’s own proprietary content as well as the content of third-party providers.
2.1.14 Software: The Software licensed by us including all programs and databases, and any other derived content, requiring download, accessible or otherwise used by you through the Websites and allowing a Player to play online games.
2.1.15 Special Terms: The Terms specific to the sports betting service, casino service and poker service on the Website, which are attached in Appendix A, B and C of these Terms.
2.1.16 Terms and Conditions: These Terms and Conditions.
2.1.17 Virtual Financial Assets or VFAs: Crypto assets that can be utilised by players to convert them into fiat currency, to make deposits, being Bitcoin (BTC) and Tether (USDT). Fiat currency is a government-issued currency that is not backed by a physical commodity, such as gold or silver, but rather by the government that issues it.
2.1.18 Websites: Netbet.com and other URLs and/or subdomains belonging to and operated by NetBet under its Malta Gaming Authority licence and Website refers to any one of them as seen here.
2.1.19 You, Your, Customer or Player: A person who has an Account and who uses the Services.
2.2. In these Terms and Conditions, unless the context requires differently:
2.2.1. References to these Terms and Conditions include references to any amended Terms and Conditions, which supersede these Terms and Conditions.
2.2.2. Unless otherwise stated, in case of conflict between these Terms and Conditions and any other document referred to in these Terms and Conditions, these Terms and Conditions will prevail.
2.2.3. References to NetBet or any NetBet Group company shall be deemed to include their respective successors, beneficiaries or transferees.
2.2.4. Section headings are for reference only and shall not affect the interpretation of these Terms and Conditions.
2.2.5. References to a “person” include any individual, company, partnership, joint venture, association, organisation, institution, trust or agency, having a distinct legal character.
2.2.6. References to gender include every gender and references to the singular include the plural, and vice versa.
2.2.7. References to “bets” includes a reference to “stakes” and/or “wagers”.
2.2.8. References to servers or “our server” or “our servers”, if appropriate, include a reference to a third-party server or servers used to provide the Services or Websites.
2.2.9. Any sentence introduced by the words “comprising” or “including”, or a similar expression, is indicative and does not limit the meaning of words that follow, and will be considered “without limitation”.
